Support for Tenants
Awaab's Law deadline: 24 hours

Leaks and flooding at Leeds City Council

If you rent from Leeds City Council and your leaks and flooding problem has been left unfixed, the law sets clear deadlines for getting it put right, and you may have a claim. Here is what Leeds City Council must do and how to act.

54,000
Leeds City Council homes
24 hours
Emergency repair deadline
10 working days
To investigate a hazard
Depends on your case
Compensation

Why this matters

Leeds tenants often report being passed between the council, the ALMO and the contractor without anyone taking responsibility. Always direct your formal complaint to the council itself (as your landlord), they can't deflect the Awaab's Law obligation onto a third party. Specifically for leaks and flooding, Electrical safety risk, water near sockets, light fittings, or appliances is a recognised health risk under Section 11, Landlord and Tenant Act 1985, and Leeds City Council have a legal duty to act.

The legal anchor

Section 11, Landlord and Tenant Act 1985 gives you the right to repairs in a reasonable time. Under Awaab's Law (in force October 2025), Leeds City Council have a 24-hour emergency-hazard duty under Awaab's Law (Section 10A LTA 1985) from the moment you reported the problem.

What to gather

  • Photograph the leak source AND every damaged item, receipts help if you have them
  • Note the exact time and date you first reported it (an active leak is an emergency under Awaab's Law, 24-hour response)
  • Keep damaged items (don't throw away) until the case is settled

Contact: Leeds City Council complaints team (visit their website for the current address)

FAQs

Can I claim against Leeds City Council for leaks and flooding?

Yes. Leeds City Council have a legal duty under Section 11, Landlord and Tenant Act 1985. If you've reported the problem and they've ignored you, you can claim compensation and force the repair. How much you could get depends on how long it went on, how serious it was, and any effect on your health.

How long do Leeds City Council have to fix leaks and flooding?

Under Awaab's Law, Leeds City Council must act within a 24-hour emergency-hazard duty under Awaab's Law (Section 10A LTA 1985). If the problem is dangerous (24-hour emergency category), they must act immediately.

What if Leeds City Council have already inspected but done nothing?

An inspection alone doesn't satisfy Awaab's Law. The clock keeps ticking until the repair is done. Keep records of every inspection date and outcome.

Do I need a solicitor to claim against Leeds City Council?

You don't have to use one. You can pursue a complaint yourself. We offer a no-win-no-fee panel of SRA-regulated solicitors. Second-largest council landlord in England. C2, no serious failings but opportunities to improve.

Related

Closing thought

Second-largest council landlord in England. C2, no serious failings but opportunities to improve. Being a large landlord does not excuse ignoring Awaab's Law. If your home is making you sick, we can help. Call 0800 030 4669 or start your claim online.

Start your claim