Awaab's Law deadline: 24 hours
Leaks and flooding in Birmingham
Birmingham has 60,000 social housing homes. Leaks and flooding can be a serious problem, and a legal trigger for claims under Section 11, Landlord and Tenant Act 1985.
1,142,000
borough population
60,000
social housing
10 to 28 wks
typical case length
24 hours
Awaab's Law deadline
Symptoms to look for
- Water dripping from ceilings, walls, or pipes
- Stains spreading across plaster or paintwork
- Soaked or warped flooring, swollen skirting
- Damaged personal possessions (clothes, electronics, photos)
- A burst pipe or overflowing tank
Evidence to gather
- Photograph the leak source AND every damaged item, receipts help if you have them
- Note the exact time and date you first reported it (an active leak is an emergency under Awaab's Law, 24-hour response)
- Keep damaged items (don't throw away) until the case is settled