Additional legal protections apply
English isn't my first language
Refugees and ESOL speakers
Legal protections that apply to you
- Equality Act 2010, race is a protected characteristic
- ICO accessibility guidance, landlord must communicate clearly
- We provide interpreters at no cost
Specific things to know
- Verbal complaints alone are harder to evidence, we help build written record
- Tenancy paperwork in English you didn't fully understand is NOT a barrier to claim
Real, published cases
We do not publish our own client figures. Instead, you can read real, published statutory rulings against named landlords, with the compensation each was ordered to pay and a link to each source.
See real published casesBy: Support for Tenants editorial team
Last updated:
Reviewed against current housing law for England and Wales as at 15 June 2026. Checked by our SRA-regulated panel solicitors. This is general information, not legal advice for your specific case. Any compensation figures or ranges shown are illustrative only and not guaranteed; every case is different.
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