Support for Tenants

I rent from a private landlord

Private tenants

Legal protections that apply to you

  • Section 11 Landlord and Tenant Act 1985, applies to ALL residential tenancies
  • Homes (Fitness for Human Habitation) Act 2018, direct claim route
  • Tenant Fees Act 2019, caps on charges
  • Renters' Rights Act 2025, ends Section 21 evictions

Specific things to know

  • We focus on social-housing claims, private claims are harder to fund
  • We can currently take on private cases for damp, mould, subsidence, boiler and heating issues, and broken windows and doors
  • For other issues, like leaks, pests, electrics or fire safety, we'll point you to the right free alternative rather than take your case on and let you down
  • We'll honestly tell you if your case suits the Tenancy Deposit Scheme or council Environmental Health route better

Private tenants have specific rules on what counts and what evidence you need. See the full breakdown before you get in touch.

What you can claim for, and what you'll need

Real, published cases

We do not publish our own client figures. Instead, you can read real, published statutory rulings against named landlords, with the compensation each was ordered to pay and a link to each source.

See real published cases

By: Support for Tenants editorial team

Last updated:

Reviewed against current housing law for England and Wales as at 15 June 2026. Checked by our SRA-regulated panel solicitors. This is general information, not legal advice for your specific case. Any compensation figures or ranges shown are illustrative only, not a promise; every case is different.

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