Landlord ignoring a repair request while you live with a serious problem? You may have heard you can fix it yourself and take the cost off the rent: "repair
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Landlord ignoring a repair request while you live with a serious problem? You may have heard you can fix it yourself and take the cost off the rent: "repair and deduct". In England the legal position runs narrower than most people think. Here are your real options.
Is there a formal right to repair and deduct in England?
No general legal right lets a private tenant in England repair and deduct. Versions exist in Scotland, and for social tenants under the Right to Repair scheme. For private tenants in England it is no simple entitlement.
Older case law allowed deductions in narrow circumstances. Courts stay reluctant: the route is risky, and it breeds arrears and eviction.
Deduct without legal backing, and the landlord may serve an arrears notice, and possession proceedings can follow.
The Right to Repair scheme for social tenants
Housing association and council tenants may hold rights under the Right to Repair scheme, covering certain qualifying repairs below a cost threshold, due within a set time.
A repair missed in time may let you appoint another contractor at the landlord's cost, plus compensation of £10 to £50. Ask your housing provider about the scheme directly.
What private tenants can do instead
Report in writing. Describe the problem clearly to the landlord or agent, and keep a copy. Email works well: it makes its own record.
Give a fair deadline. Say further steps follow if the repair does not land in fair time. What is fair tracks severity: a gas leak or dead heating in winter demands far more speed than cosmetic damage.
Contact the council's environmental health team. A silent landlord can face inspection and a formal repairs notice. Legal pressure, without you acting alone.
Ask the court. Courts can order repairs in some cases. A disrepair claim can also bring compensation for the time you lived with the problem, and sometimes a repair order too.
When might a court allow deduction?
Rarely, courts have allowed offsetting where the landlord abandoned all responsibility and the tenant had no fair alternative. It is an exceptional remedy, near-impossible to lean on without dedicated legal advice.
Considering it? Speak to a solicitor or a housing advice service before holding back a penny.
Risks of withholding rent
Held-back rent, even over genuine disrepair, risks:
- A Section 8 notice for rent arrears
- Possession proceedings, with the mandatory arrears ground reached at three months under the current rules
- A black mark on rental reference checks
You still hold rights. But the disrepair and the arrears run as separate legal issues, and you can end up defending a possession claim while pursuing a disrepair one.
When should I contact Support for Tenants?
Landlord failing on repairs, and you want the safest legal route to get them done and claim compensation? We may be able to help.
Call us on 0800 030 4669. No upfront cost. You only pay if you win, and the fee comes out of the compensation, not your pocket. If you don't win, you pay nothing.
Sources
- Section 11, Landlord and Tenant Act 1985 (legislation.gov.uk)
- Secure Tenants of Local Housing Authorities (Right to Repair) Regulations 1994 (legislation.gov.uk)
We review every guide at least twice a year and update it when the law changes. If you spot something out of date or wrong, email help@supportfortenants.co.uk.
Reviewed against current housing law for England and Wales as at 15 June 2026. Checked by our SRA-regulated panel solicitors. This is general information, not legal advice for your specific case. Any compensation figures or ranges shown are illustrative only, not a promise; every case is different.
Related guides
What are your rights as a tenant? Landlord obligations under UK law
Plain-English guide to tenant repair rights. English and Welsh law are explained separately, with repair timeframes and steps when a landlord ignores you.
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What is Section 11? (Landlord and Tenant Act 1985, plain English)
Section 11 is the law that makes your landlord responsible for repairs to the structure, exterior, and key services of your home. Plain English explainer.
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What is Awaab's Law? (plain English)
Awaab's Law sets strict legal deadlines for social landlords to fix damp, mould, and emergency hazards. Here's what it means for tenants.
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