Support for Tenants
For: Anyone whose previous solicitor failed them

Has your solicitor let you down?

If another firm dropped your case, charged fees you did not expect or stopped replying, you can ask for your file and seek a second opinion. We can check whether you may have a claim and, if so, refer you to a new SRA-regulated panel solicitor.

Complaints to the Solicitors Regulation Authority about solicitors rose sharply in 2024, and landlord and tenant work is one of the areas it has flagged for concern. You have the right to switch at any time.

Example of typical UK rented housing

What you can claim for

  • A rebate of part of the rent you've paid for the affected period (often 25% to 50%)
  • A larger rent rebate if the home was uninhabitable
  • Damage to your belongings
  • Inconvenience and loss of enjoyment
  • Alternative accommodation costs
  • Medical impact if applicable
Start your claim