Support for Tenants

Glossary

McKenzie Friend

Plain-English definition

An informal supporter who can sit beside you in court, help with notes, and quietly advise you, but not usually speak on your behalf. Many law centres and housing charities provide McKenzie Friends free of charge.

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Glossary entries explain the words. If you have a damp, mould, heating or repair problem your landlord is ignoring, we can help. Call free or start your claim online.

By: Support for Tenants editorial team

Last updated:

Reviewed against current housing law for England and Wales as at 15 June 2026. Checked by our SRA-regulated panel solicitors. This is general information, not legal advice for your specific case. Any compensation figures or ranges shown are illustrative only and not guaranteed; every case is different.

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