Glossary
ARLA (now ARLA Propertymark)
The main professional body for UK letting agents. ARLA-registered agents are bound by a code of conduct and a client money protection scheme. Useful to mention in complaints about private letting agents, they may be subject to ARLA disciplinary procedures.
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By: Support for Tenants editorial team
Last updated:
Reviewed against current housing law for England and Wales as at 15 June 2026. Checked by our SRA-regulated panel solicitors. This is general information, not legal advice for your specific case. Any compensation figures or ranges shown are illustrative only and not guaranteed; every case is different.