Hackney Council ordered to pay £6,900 over a recurring leak it failed to fix
What happened
The landlord did not progress follow-on works and left the resident in a home it accepted was in disrepair. There was confusion over whether the resident should be moved out, and a lack of ownership of the repair.
What the independent statutory ruling ordered
Ordered to pay £6,900 in compensation, for the Chief Executive to apologise, arrange a further damp survey and review its decant policy.
Source: independent statutory ruling, Learning from Severe Failings (June 2024) · case 202207096
Related
This is a real, published independent statutory ruling case, not a Support for Tenants client. The compensation figure is the amount the independent statutory ruling ordered the landlord to pay, quoted from its public report. We share it to show what the law expects of landlords. Your own claim will depend on your circumstances and evidence.