Awaab's Law deadline: 24 hours
Broken windows and doors in Bristol
Bristol has 28,000 social housing homes. Broken windows and doors can be a serious problem, and a legal trigger for claims under Section 11(1)(a), Landlord and Tenant Act 1985.
475,000
borough population
28,000
social housing
6 to 18 wks
typical case length
24 hours
Awaab's Law deadline
Symptoms to look for
- Windows that won't close, lock, or stay shut
- Cracked or broken glass
- External doors that don't lock properly
- Cold air or draughts coming in around frames
- Rotting wood in window or door frames
Evidence to gather
- Photograph the failure (e.g., latch broken, glass cracked)
- Note dates reported, especially if a security incident followed
- Keep receipts for emergency repairs you arranged (e.g., locksmith call-out)