Fire safety, smoke alarms and fire doors at SNG (Sovereign Network Group)
If you rent from SNG (Sovereign Network Group) and your fire safety, smoke alarms and fire doors problem has been left unfixed, the law sets clear deadlines for getting it put right, and you may have a claim. Here is what SNG (Sovereign Network Group) must do and how to act.
Why this matters
SNG's published repairs targets are some of the more ambitious in the sector, but actual performance has trailed the targets through 2024. If you've been waiting longer than promised, the gap between promise and delivery is itself useful evidence in a disrepair claim. Specifically for fire safety, smoke alarms and fire doors, Smoke inhalation and burns if a fire does start is a recognised health risk under Section 11, Landlord and Tenant Act 1985 + Smoke and Carbon Monoxide Alarm Regulations 2015 + Regulatory Reform (Fire Safety) Order 2005, and SNG (Sovereign Network Group) have a legal duty to act.
The legal anchor
Section 11, Landlord and Tenant Act 1985 + Smoke and Carbon Monoxide Alarm Regulations 2015 + Regulatory Reform (Fire Safety) Order 2005 gives you the right to repairs in a reasonable time. Under Awaab's Law (in force October 2025), SNG (Sovereign Network Group) have in scope from Phase 2 (2026) or Phase 3 (2027) of Awaab's Law, and already covered by Section 11 LTA 1985 from the moment you reported the problem.
What to gather
- Press the test button on any alarm and photograph the result, or lack of a beep
- Photograph a fire door that won't close, plus any gaps, damaged seals, or a missing self-closer
- Note the date you reported it in writing and keep copies of every message to your landlord
Contact: SNG (Sovereign Network Group) complaints team (visit their website for the current address)
FAQs
Can I claim against SNG (Sovereign Network Group) for fire safety, smoke alarms and fire doors?
Yes. SNG (Sovereign Network Group) have a legal duty under Section 11, Landlord and Tenant Act 1985 + Smoke and Carbon Monoxide Alarm Regulations 2015 + Regulatory Reform (Fire Safety) Order 2005. If you've reported the problem and they've ignored you, you can claim compensation and force the repair. How much you could get depends on how long it went on, how serious it was, and any effect on your health.
How long do SNG (Sovereign Network Group) have to fix fire safety, smoke alarms and fire doors?
Under Awaab's Law, SNG (Sovereign Network Group) must act within in scope from Phase 2 (2026) or Phase 3 (2027) of Awaab's Law, and already covered by Section 11 LTA 1985. If the problem is dangerous (24-hour emergency category), they must act immediately.
What if SNG (Sovereign Network Group) have already inspected but done nothing?
An inspection alone doesn't satisfy Awaab's Law. The clock keeps ticking until the repair is done. Keep records of every inspection date and outcome.
Do I need a solicitor to claim against SNG (Sovereign Network Group)?
You don't have to arrange one yourself. We offer a no-win-no-fee panel of SRA-regulated solicitors who can take it on. Formed Oct 2023 from Sovereign + Network Homes merger. Among the 5 largest English HAs.
Related
Closing thought
Formed Oct 2023 from Sovereign + Network Homes merger. Among the 5 largest English HAs. Being a large landlord does not excuse ignoring Awaab's Law. If your home is making you sick, we can help. Call 0800 030 4669 or start your claim online.
Start your claim