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Does Awaab's Law apply to private tenants?
Awaab's Law is one of the most talked-about changes to renter protections in recent years. If you rent privately and your home has damp or mould, you may
How long can a landlord leave you without heating?
No heating or hot water is an emergency. Social landlords must make it safe within 24 hours under Awaab's Law. Here is the law and what to do.
How long can a landlord leave you without hot water?
No hot water is an emergency. Social landlords must make it safe within 24 hours under Awaab's Law. Here is the law and what to do.
The home is in bad condition the day I moved in, what now?
If the home was already in disrepair on day one, document it fast, refuse to sign anything that says 'good condition', and report it in writing within 48 hours.
How to make a formal complaint to your landlord
Step-by-step guide to the two-stage social housing complaints process, what to put in your letter, and when to take things further.
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